Testimonials

Behind Our Success: Told by the People Who Matter Most

Our mission has always been your success. These stories, in our clients’ own words, are proof of promises delivered.

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Testimonials from Landlords

She made renting out my property so easy and stress-free

Samantha from Response Real Estate at Norwest was amazing to work with. She made renting out my property so easy and stress-free. Her communication is incredible—she is warm, honest, and kept me updated every step of the way. I never had to chase her for info and my property was rented out quickly. I highly recommend Samantha if you want an agent who genuinely cares and keeps you in the loop!"

A. Bruce - August 2026
I would highly recommend Samantha Scavo

I would highly recommend Samantha Scavo from Response Real Estate Norwest for her outstanding property management services. As the property manager for my investment property, Samantha consistently demonstrates professionalism, responsiveness, and dedication.

She takes care of all the routine property management requirements efficiently and is proactive in following up with the tenant whenever needed. Her communication is excellent, and she always keeps me informed with timely updates, making the entire process stress-free and transparent.

Samantha is reliable, organised, and attentive to both landlord and tenant needs. It is reassuring to know that my investment property is in capable hands. Her commitment to providing exceptional service and maintaining strong tenant relationships is greatly appreciated.

I am extremely satisfied with Samantha's service and would not hesitate to recommend her to anyone looking for a knowledgeable and dependable property manager.

S. N. O - August 2026
Both these individuals are thorough professionals

I purchased my property through Response Real Estate Norwest a few years ago and decided to ulitise their expertise in managing my property. Amy Fong and Shane O'Driscoll are my property managers. Amy has been my property manager for some time now, whereas Shane has recently come onboard. Both these individuals are thorough professionals. They are very positive, courteous, knowledgeable and extremely polite and well spoken people. Both Amy and Shane were at a recent property inspection with me. They were prompt on time and very friendly and efficient in their dealings with the tenants. I had to deal with difficult tenants and several maintenance issues. Amy was simply outstanding in dealing with these issues and making sure I was not overburdened. I cannot recommend Response Real Estate Norwest highly enough, especially Amy Fong and Shane O'Driscoll.

A. Sharma - September 2026
I am at ease with Samantha on my side

I have been with Response for couple of years and i had a great experience with them for my properties.

Samantha is the property manager. She always acts in the best interests of her clients and someone who is hands on and get the work done , no matter what. Agile and responsive and always keep her clients informed.

I am at ease with Samantha on my side.

Thank you Samantha and the team at Response.

K. Sawhney - September 2026
thank you note

This is just a thank you note to appreciate the good work you have been doing over last couple of years.

I am very pleased with the way you have been managing my rental property and your timely/clear communication. The rental statements provided layed out very well.

Overall i am very satisfied with the service.

- January 2026
They have been nothing short of exceptional

I have been dealing with Response Real Estate for the past 12 years, and I can confidently say they have been nothing short of exceptional. From day one, their professionalism, dedication, and genuine care have made every interaction an absolute pleasure.

The team consistently goes above and beyond to ensure a seamless and stress-free experience as my property manager. Their attention to detail, clear communication, and unwavering commitment to their clients set them apart in the industry.

What truly stands out is their personal touch—they don’t just see you as a client but as a valued part of their community. No request is ever too big or small, and they handle everything with efficiency, integrity, and a smile.

If you're looking for a real estate team that is trustworthy, knowledgeable, and genuinely invested in your best interests, look no further than Response Real Estate. I cannot recommend them highly enough!

Thank you for 12 incredible years—I look forward to many more to come

- March 2025
Exceptional service of all team members

I am happy to comment about exceptional service of all team members as a landlord. They were always courteous and helpful .

- August 2025
Service and communication A1

Service and communication A1. Staff reports inspections promptly with details. Outcome achieved better than expected. Highly recommend Response real estate and I have been with them for over a decade having multiple properties with them. They have a great understanding of the market.

- October 2025
I've been a client of Response Real Estate for over 7 years

I've been a client of Response Real Estate for over 7 years, and my experience has been consistently outstanding across the board.

In property management, both Brittany Fletcher and Ally have been truly exceptional. They are absolute standouts in the team. Their communication is brilliant; I've always received continual updates, and they are incredibly proactive, often anticipating needs before they even arise. They manage the property superbly, ensuring every detail is handled meticulously and all issues are addressed with complete professionalism. Both Brittany and Ally are always so easy and pleasant to deal with, making the entire process seamless.

Greg Epis, the Director, is impressive. He's always there to support customers, brings a lot of common sense to every situation, and is an excellent communicator who makes complex matters straightforward.

I've also had a fantastic experience with the sales team; they are knowledgeable, efficient, and consistently go above and beyond to deliver results.

I highly recommend Greg and his team at Response Real Estate (Bella Vista) to anyone looking for reliable, top-notch service!

- November 2025
Outstanding team of real estate professionals

I want to congratulate Greg Epis for leading such an outstanding team of real estate professionals. Every member of the team is punctual, trustworthy, accountable, excellent in communication, and genuinely pleasant to interact with. I have worked with Response Quakers Hill for more than 12 years, both as a tenant and as a landlord. In every experience, they have operated legitimately, adhered to all government regulations, and communicated every change well in advance—unlike some other Sydney-based agents who do the opposite.

Without any doubt, I believe Response Real Estate Quakers Hill is the best of the best real estate agency I have worked with in the past 30 years.

- January 2026

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