Why lease with Response

Lease With Speed and Assurance

Fast, careful and communication-focused management.

Our leasing team is defined by precision, speed and genuine care. We act quickly to secure quality tenants, communicate clearly throughout the process, and treat every property as if it were our own. With professional marketing, diligent screening and seamless handovers, we protect your investment and make leasing smooth and stress-free.

Smarter strategies, stronger outcomes

What We Offer in the Process

Comprehensive Tenant Screening

Detailed reference checks, rental history, and financial assessments ensure we secure reliable tenants for your property.

Transparent Communication

From regular inspection reports to clear updates, you'll always know how your property is performing.

Proactive Maintenance

We act quickly on repairs and preventative maintenance to protect your property and keep tenants happy.

Strategic Marketing

Professional photography, online advertising, and database matching get your property leased faster and for the best price.

Legal & Compliance Expertise

We stay across the latest tenancy laws and regulations to ensure your property and lease agreements remain fully compliant.

Maximising Returns

Our deep market knowledge helps set the right rental price and keep your property occupied, minimising vacancies and maximising income.

Our Team

Our Caring Team

We're proud of a culture built on trust, support and shared success. Every team member shows up with integrity, accountability and a genuine desire to help clients and colleagues thrive:creating a united, people-first approach that defines the Penrith experience.

Real Results

Hear from the clients who've trusted us with their property journey – real stories, real experiences, and real results.

She made renting out my property so easy and stress-free

Samantha from Response Real Estate at Norwest was amazing to work with. She made renting out my property so easy and stress-free. Her communication is incredible—she is warm, honest, and kept me updated every step of the way. I never had to chase her for info and my property was rented out quickly. I highly recommend Samantha if you want an agent who genuinely cares and keeps you in the loop!"

A. Bruce - August 2026
I would highly recommend Samantha Scavo

I would highly recommend Samantha Scavo from Response Real Estate Norwest for her outstanding property management services. As the property manager for my investment property, Samantha consistently demonstrates professionalism, responsiveness, and dedication.

She takes care of all the routine property management requirements efficiently and is proactive in following up with the tenant whenever needed. Her communication is excellent, and she always keeps me informed with timely updates, making the entire process stress-free and transparent.

Samantha is reliable, organised, and attentive to both landlord and tenant needs. It is reassuring to know that my investment property is in capable hands. Her commitment to providing exceptional service and maintaining strong tenant relationships is greatly appreciated.

I am extremely satisfied with Samantha's service and would not hesitate to recommend her to anyone looking for a knowledgeable and dependable property manager.

S. N. O - August 2026
We would just like to say how friendly and professional she was.

We have rented from Response for several years now and had our routine inspection yesterday.

We were visited by a pleasant young lady named Isabella.

We would just like to say how friendly and professional she was.

She treated us with respect the entire time she was in our home.

We would like to thank Isabella for her courtesy and wish her all the best.

K. Clennell - August 2026
She was super friendly, efficient, and took the time to answer all of our questions

Isabella did a wonderful job with our recent home inspection. She was super friendly, efficient, and took the time to answer all of our questions with a smile. Outstanding customer service.

kianmehr - August 2026
She was professional, thorough, knowledgeable

Isabella did an excellent job conducting our house inspection. She was professional, thorough, knowledgeable, and took the time to explain everything clearly. We really appreciated her attention to detail and the care she put into the inspection.Great service from start to finish!

Samira - August 2026
Very professional and kind

I want to express my gratitude to Shane and Ally with my recent experience in rental process. Starting from the start to end they are very professional and kind. Thank you Shane and Ally for all of your help. Much Appreciated.

R. Bilugot - September 2026
Both these individuals are thorough professionals

I purchased my property through Response Real Estate Norwest a few years ago and decided to ulitise their expertise in managing my property. Amy Fong and Shane O'Driscoll are my property managers. Amy has been my property manager for some time now, whereas Shane has recently come onboard. Both these individuals are thorough professionals. They are very positive, courteous, knowledgeable and extremely polite and well spoken people. Both Amy and Shane were at a recent property inspection with me. They were prompt on time and very friendly and efficient in their dealings with the tenants. I had to deal with difficult tenants and several maintenance issues. Amy was simply outstanding in dealing with these issues and making sure I was not overburdened. I cannot recommend Response Real Estate Norwest highly enough, especially Amy Fong and Shane O'Driscoll.

A. Sharma - September 2026
Friendly, professional, and genuinely focused on identifying and addressing maintenance matters

Really great staff! Recently, Ms. Isabella and her team came to my property for an inspection. They were very friendly, professional, and genuinely focused on identifying and addressing maintenance matters. I really appreciate their helpful approach and attention to detail.

Thank you to Ms. Isabella and the team for the excellent service!

L. Udaya - September 2026

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