I want to express my gratitude to Shane and Ally with my recent experience in rental process. Starting from the start to end they are very professional and kind. Thank you Shane and Ally for all of your help. Much Appreciated.
Amy Fong
Assistant Portfolio Manager to Shane O'Driscoll
Amy is a driven and highly capable Portfolio Manager who brings a strong work ethic, attention to detail, and a proactive approach to managing investment properties.
Since entering the real estate industry, Amy has demonstrated exceptional commitment and performance, quickly progressing into property management. Her rapid development reflects both her dedication and her ability to take ownership of her responsibilities with confidence and consistency.
Amy has hands-on experience across all key areas of property management, including routine and ingoing/outgoing inspections, lease renewals, rent reviews, arrears management, and tribunal matters. She understands the importance of clear communication, strong organisation, and staying ahead of potential issues to ensure properties are managed smoothly and professionally.
Her approach is thorough and structured, ensuring that both landlords and tenants receive a high level of service. Amy recognises that every property represents a significant investment, and she takes this responsibility seriously, working diligently to protect her clients' assets and maintain strong tenancy outcomes.
Known for her reliability, professionalism, and strong communication skills, Amy builds trust with her clients by being responsive, accountable, and solutions-focused. Her recognition through an internal Excellence Award further reflects the impact she has already made within the team.
Committed to ongoing growth within the industry, Amy continues to build her expertise while delivering consistent and high-quality results for her clients.
Award of Excellence 2025
Amy's Real Results
At Response, we set the standard in real estate by developing our entire team with a focus on support, innovation, integrity.
I purchased my property through Response Real Estate Norwest a few years ago and decided to ulitise their expertise in managing my property. Amy Fong and Shane O'Driscoll are my property managers. Amy has been my property manager for some time now, whereas Shane has recently come onboard. Both these individuals are thorough professionals. They are very positive, courteous, knowledgeable and extremely polite and well spoken people. Both Amy and Shane were at a recent property inspection with me. They were prompt on time and very friendly and efficient in their dealings with the tenants. I had to deal with difficult tenants and several maintenance issues. Amy was simply outstanding in dealing with these issues and making sure I was not overburdened. I cannot recommend Response Real Estate Norwest highly enough, especially Amy Fong and Shane O'Driscoll.
Excellent service from the Response Real Estate team, A special thanks to “Amy” for always being so kind, helpful, professional and supportive. We truly appreciate everything you have done for our family. Highly recommended🙏
I had the pleasure of meeting Amy Fong over the almost 7 years of being a tenant in Marayong, Amy was friendly, kind, understanding, always listened and took action with any of our concerns, and above all she was knowledgeable and professional. Amy is an asset to the Response group and will do exceptionally well in her career.
Professional and reliable service!!!
I have been dealing with Response Real Estate for the past 12 years, and I can confidently say they have been nothing short of exceptional. From day one, their professionalism, dedication, and genuine care have made every interaction an absolute pleasure.
The team consistently goes above and beyond to ensure a seamless and stress-free experience as my property manager. Their attention to detail, clear communication, and unwavering commitment to their clients set them apart in the industry.
What truly stands out is their personal touch—they don’t just see you as a client but as a valued part of their community. No request is ever too big or small, and they handle everything with efficiency, integrity, and a smile.
If you're looking for a real estate team that is trustworthy, knowledgeable, and genuinely invested in your best interests, look no further than Response Real Estate. I cannot recommend them highly enough!
Thank you for 12 incredible years—I look forward to many more to come
I am happy to comment about exceptional service of all team members as a landlord. They were always courteous and helpful .
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